Legal

Privacy Policy

Last updated: April 10, 2026

Short Term Rental Fam LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights. By using our services, you agree to the practices described below.

1. Who We Are

Short Term Rental Fam LLC operates the STR Fam brand and website.

Short Term Rental Fam LLC
18–20 Lackawanna Plaza, Ste 300
Montclair, NJ 07042
Phone: (862) 280-2010
Email: info@shorttermrentalfam.com

2. Information We Collect

Information you give us directly

Information collected automatically

3. How We Collect It

4. How We Use Your Information

5. SMS / Text Messaging Program

Program: STR Fam SMS Marketing

Opt‑in: You consent to receive recurring marketing and transactional text messages from Short Term Rental Fam LLC when you provide your phone number and agree to text marketing during our Instagram DM flow or any other signup method that discloses the SMS program.

Frequency: Message frequency varies. Up to 20 messages per month.

Costs: Message and data rates may apply. Short Term Rental Fam LLC does not charge for SMS; your mobile carrier's standard rates apply.

Opt‑out: Reply STOP to any text message at any time to unsubscribe. You will receive a confirmation message and no further marketing texts.

Help: Reply HELP to any text message, or email info@shorttermrentalfam.com.

Consent is not a condition of purchase.

We use an automatic telephone dialing system to send text messages. We do not sell, share, or transfer your phone number to third parties for their own marketing purposes.

6. Third Parties We Share Data With

We share your data only with the service providers we use to run our business. These providers are contractually required to protect your information and use it only for the purposes we specify.

We do not sell or rent your personal information.

7. Cookies and Tracking

Our website uses cookies and similar technologies to track usage and improve the user experience. These cookies are used for analytics, session management, and marketing attribution. You can disable cookies in your browser settings, but some features of our site may not function correctly if you do.

8. Data Retention

We keep your information for as long as you are subscribed to our communications, hold an active account with us, or until you request deletion — whichever comes first. After that, we may retain some information for a reasonable period to comply with legal, tax, and accounting obligations.

9. Your Rights

Depending on where you live, you may have the right to:

To exercise any of these rights, email info@shorttermrentalfam.com. We will respond within a reasonable time and in accordance with applicable law.

Email opt‑out: Click the “Unsubscribe” link in the footer of any email we send you.
SMS opt‑out: Reply STOP to any text message.

10. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). You may request:

We do not sell or share personal information for cross‑context behavioral advertising. To exercise your California privacy rights, email info@shorttermrentalfam.com.

11. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at info@shorttermrentalfam.com and we will delete it promptly.

12. International Users

Short Term Rental Fam LLC operates from the United States. If you access our services from outside the US, you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country of residence.

13. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your own account credentials secure.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

15. Contact

Questions about this Privacy Policy or how we handle your data? Call (862) 280-2010, email info@shorttermrentalfam.com, or write to:

Short Term Rental Fam LLC
Attn: Privacy
18–20 Lackawanna Plaza, Ste 300
Montclair, NJ 07042
Phone: (862) 280-2010